Opinion: Embrace your whiners

I am a liberal, a democrat and a union steward.

So, you can imagine; I have been called a whiner many, many times. I consider it a compliment. That’s a big reason I blog. Blogs can be great places to whine.

Many people are afraid of confrontation. They will remain silent even when they see problems. In my opinion a strong organization is one that confronts problems. But, how does an organization know it has a problem? It embraces its whiners.

The whiners are your canaries in the coal mine, your first line of alert. So, if you call me a whiner don’t be surprised if I say, why thank you.

Organizations who recognize the value of whiners and provide them with a venue; have a lot to gain. Those who don’t, risk finding much harsher critics; their customers.

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