In my opinion no matter what kind of organization it is, a union or a nation, criticism is a good thing; it means people care. Care should to be taken to criticize the process, not the person. Critics and leaders should try to check their egos at the door. Everyone is entitled to an opinion and are entitled to voice their opinion. Critics and leaders are advised to not imply malice without very, very strong evidence. Leaders in an organization that is the subject of criticism should not take criticism personal. It is not personal and it does not mean your efforts are not appreciated. All criticism means is that somebody thinks something should be different. Hey, the critic may be wrong! But, at least give the idea some consideration. At least the critic cares enough to voice an opinion. That is a good thing. Sometimes, I know rarely, it is possible the critic may be right. A little thick skin is recommended for all involved. Today’s critic may be tomorrows leader, or not.
Criticism is good